When you are involved in an accident and need to contact emergency personnel, there are a few things you need to know prior to making that phone call. It is important that dispatch is aware of these things before heading your way so they can take necessary precautions. It needs to be as detailed as possible. You cannot lie to emergency personnel. If you call them with an emergency and they come out to find that it is not a crisis, you will suffer the consequences.


The dispatcher will initially ask, “What is your emergency?” This question will be the most important. You may not have time to further the conversation so you need to explain in much detail as possible what happened. If you are calling because a loved one has been experiencing chest pain, you need to be as specific as possible. Was this chest pain caused from a trauma? Did it simply come out of nowhere? How long has it been going on for? These are all necessary for emergency personnel to prepare for the situation properly.

Next a dispatcher will ask “What is happening now?” This again will need to be answered in as much detail as possible. If you are calling because someone was having chest pains, but it had since subsided when you made the call you need to tell the dispatcher. You may be afraid that they won’t send an ambulance out to your anymore. This is not the case. If someone was experiencing any chest pains, one will get sent. It is imperative that they know all the information. If the chest pain is intermittent, they need to be aware.

Next a dispatcher is going to ask for your location. If you don’t know what the address is go outside and find out. If you are in a situation where you can’t leave the room, describe your location in as much detail as possible. Inform them of your surroundings, any major buildings or street names. If you are in a house, describe as detailed as possible what room you are in and where it is located. The easier it is for emergency personnel to find you, the faster you can be treated.

The dispatcher is going to ask you to stay on the line. This can ensure that emergency personnel will find you. The dispatcher will also give you certain first aid tips to help the victim. You may need to do CPR or place the person on their side. It is important that you stay with the person at all times. You need to ensure that they are stable enough for emergency personnel to take care of them.

If you are in a health care emergency and need help immediately, call 911. For non-emergent health issues, you can go to a Las Vegas Urgent Care. You can get the treatment you need in efficient time. The doctors can even accommodate you, even if you don’t have insurance. For more information or to schedule an appointment, contact 702.852.2000.

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